Lifeline Medical Alert Service

Ruidoso Home Care & Hospice is Lincoln County’s Lifeline provider. Lifeline subscribers can get fast access to help, 24 hours a day, and seven days a week. Lifeline is easy to use and can help you remain independent in your own home. Unlike a cell phone, Lifeline is waterproof, always charged and within reach to call for help.

How Does Lifeline Work?

• If you need help, push the Lifeline Personal Help Button (worn around the neck or wrist).
• Your Lifeline Basic Unit is activated and automatically dials the Lifeline Response Center.
• Your Lifeline Basic Unit is activated and automatically dials the Lifeline Response Center.
• Trained personnel have instant access to your complete profile and critical information will contact you immediately to see what help you need.

Even if you can’t answer, Lifeline sends help at once. Whether it is a neighbor, family member or ambulance, Lifeline will send the help you need right away.

How Do I Get Lifeline Started?

Most of the information needed can be obtained over the phone. Your profile will include: name, phone number, address, birth date, medical conditions, drug allergies, your doctor’s name and names of family, friends or neighbors who are within 15 minutes of your home (called Responders). The purpose of Responders is that in the event you press you button they would be able to get to you quickly to see if it is an emergency situation. If you don’t have anyone close by, emergency personnel will be the first call made on you behalf.

When the paperwork is completed, the installer will schedule an appointment with you to install Lifeline.

How Far Away From the Home Unit Will The Lifeline Button Work?

You can be in another room or on a different floor of you home. We will also test your button’s range to see if it works outside on your porch, in your garden or elsewhere on you grounds.

How Much Will It Cost?

The cost of the service is about $1.00 a day. There will be a set-up fee of $25.00 plus tax and the service is $30.00 per month plus tax.

Click here for a downloadable Lifeline brochure.

Contact us for more information 575-258-0028.